Creating Value Through Active Asset Management

SJO Air Traffic Control

Overview of Approach

Airports have multiple functional areas with numerous sources of revenue and costs from a diversity of stakeholders such as airlines, passengers, tenants, government agencies and communities to regulatory cost structure and capital intensive facilities.  As a result, airports tend to be more complex than other classes of infrastructure.  This complexity requires specific areas of expertise or functional areas focusing on an airport’s value drivers (i.e., aeronautical and non-aeronautical turnover, operating expenses, capital expenditures) that create the airport’s value and protect shareholder interests. 

To create the airport’s value and protect shareholder interests, Airports Worldwide implements an active asset management approach to its investments. Because of its global and multifaceted experience, AW can tailor its solutions to the development and operational needs of the airport asset.  The team’s global experience in both developed and developing economies, which includes very challenging regulatory and political environments, equips Airports Worldwide to deal with any complexity that may present itself. 

Active Asset Management Focus Areas

Airports Worldwide's active asset management approach focuses on:

  • Revenue enhancement with emphasis on air service development and marketing and commercial income development
  • Cost optimization, operational expense management and efficiency capture;
  • Capital structure optimization
  • Capital program management
  • Project and asset financing
  • Risk management

Ability to Deliver Across All Major Airport Functions

Airports Worldwide has the experience to provide services across all major airport functions:

  • Passenger and cargo terminal management, operations and maintenance
  • Airfield (apron, runways, taxiways) operations and maintenance
  • Ground handling and aircraft fueling
  • Aircraft and car parking operations
  • Commercial concession management
  • Air service development and marketing
  • Airline consultation and coordination
  • Financial management
  • Aircraft rescue and firefighting (ARFF)
  • Irregular operations such as winter operations, storm/fog management, unexpected shocks and emergency situations
  • Capital projects management
  • Master planning
  • Environmental, health, social and safety management
  • Air traffic control
  • Contractual, regulatory and international standards compliance
  • Corporate and administration support
  • Developing strategic partnerships and relationships
  • Stakeholder management
  • Training

Strong Airline Relationships

Airports Worldwide has relationships with more than 45 global and domestic airlines serving over 40 countries and 290 routes. The company works under the principle of equitable treatment of all stakeholders and prioritizes airline consultation and coordination.

The staff is experienced in providing services to airlines including:

  • Ground handling
  • Air traffic control
  • Aircraft fuelling and fuel storage
  • Assisting passengers with reduced mobility, and Security screening
  • Proficient in irregular operations such as winter operations, storm/fog management, unexpected shocks and emergency situations

Emphasis on Commercial Development

Airports Worldwide has expertise in unlocking value in public-to-private management of commercial programs, works closely with world-class operators to tailor commercial offers to customer demographics and focuses on improving yields through:

  • Optimizing layouts
  • Dwell time management
  • Integrating a communications strategy
  • Effective marketing and promotions
  • Integration of commercial master plan with airline strategy

Optimizing Operations

Airports Worldwide has expertise in establishing sustainable and optimal operating cost structures in existing privatized airports or in public-to-private transitions while always prioritizing safety, security and regulatory/contractual requirements.

Optimization of operating expenses is achieved through:
  • Establishing a performance / cost management culture
  • Rationalizing expenses and efficiencies
  • Streamlining staffing levels and processes
  • Strategic procurement
  • Achieving back office synergies (with multiple airport ownership)
  • Strategy, road-mapping, and blueprinting of IT and systems
  • Maintenance efficiency and life cycle management to increase life of assets
In addition, Airports Worldwide matches the cost profile with the airport's startegic plan, profile of airlines, and regulatory/contractual, safety and security regquirements and establishes a competitive cost structure to position airport for growth. 

Focus on Customer Service

Airports Worldwide is committed to providing a first class experience at its airports by focusing on:
  • Design of the terminal and related facilities
  • Cleanliness and a pleasant ambiance
  • Expedited turnaround of maintenance issues
  • Innovative passenger facilitation
  • Appealing retail / commercial facilities
  • Extensive customer surveys, service training and volunteer programs

Promoting a Culture of Safety and Security

Airports Worldwide promotes a culture of safety and security through a consistent, tried and tested approach. The company's templates, manuals and plans are customized for each portfolio airport and recognizes that aviation, occupational safety and health are fundamental. At all its airports, Airports Worldwide is ready to provide full range of safety, security and ARFF services through centralized and coordinated operations centers and the development and use of leading edge technology.